At Hdofindy, we are committed to providing fast, safe, and transparent shipping. Please review our policy below to understand how your order will be processed and delivered.
1. Shipping Locations
We currently ship within the United States only.
International shipping is not available at this time.
2. Shipping Methods
All orders are shipped using trusted national carriers, including:
- USPS
- UPS
- FedEx
Carrier selection may vary depending on the destination, order size, or service availability.
3. Shipping Fees
We offer Free Shipping on all orders within the United States.
No minimum purchase amount is required.
4. Processing & Delivery Time
Processing Time
- 1–3 business days (Monday–Friday)
- Orders placed on weekends or holidays will be processed the next business day.
Delivery Time
- 4–7 business days (Monday–Friday), depending on your location.
Important Notes:
- Business days do not include weekends or public holidays.
- During peak seasons or unexpected events, processing may take longer.
If delays occur, we will notify you by email.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
6. Address Changes
To update your shipping address, please contact us before your order is shipped.
Once your package is in transit, we are unable to revise, reroute, or redirect the shipment.
7. Order Cancellations
You may request to cancel your order as long as it has not been shipped.
Cancellations cannot be processed once the order has been handed to the carrier.
To request a cancellation, contact us at:
Email: support@hdofindy.store
8. Undeliverable or Returned Packages
If a package is returned due to an incorrect address, failed delivery attempts, or refusal:
- We will contact you to arrange redelivery.
- Additional shipping fees may apply if the return is caused by incorrect or incomplete customer information.
9. Delays & Exceptions
Delivery times may be affected by factors outside our control, including:
- Severe weather
- Carrier delays
- Seasonal demand or high shipping volume
- Local disruptions or emergencies
If your shipment is delayed, we will communicate updates as soon as possible and work to reduce any inconvenience.
10. Contact Information
For questions regarding your order or our shipping policy, please contact us:
Email: support@hdofindy.store
Phone: (+1) 859-456-6859
Address: 401 W Main St, Lexington, KY, 40507, United States
Working Hours: 10:00 AM – 5:00 PM (EST), Monday – Friday
11. Policy Agreement
By placing an order on Hdofindy.store, you acknowledge that you have read, understood, and agreed to this Shipping Policy.