Privacy policy

At Hdofindy, your privacy is important to us. We are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and share your data when you browse our website or place an order.


1. Information We Collect

a) Personal Information (Provided by You)

What We Collect:

  • Name
  • Shipping and billing address
  • Email address and phone number
  • Payment details (processed securely via third-party providers)

Why We Collect It:

  • To process, verify, and deliver your orders
  • To provide customer support
  • To send order confirmations, receipts, and important notifications
  • To manage your account (if applicable)

b) Non-Personal Information (Automatically Collected)

What We Collect:

  • IP address, browser type, and device information
  • Pages viewed, referring URLs, and browsing behavior
  • Cookies and similar tracking technologies

Why We Collect It:

  • To improve website functionality and user experience
  • To analyze website performance and traffic
  • To detect and prevent technical issues or fraud

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer service and support
  • Send shipping updates and transactional notifications
  • Personalize and improve your shopping experience
  • Send promotional content (only if you have explicitly opted in)
  • Conduct analytics to enhance website performance

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share limited data with trusted partners who help us operate our business:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers (e.g., USPS, UPS, FedEx)
  • Customer service and fulfillment partners
  • Analytics tools or website service providers

We may also share information when required to comply with legal obligations, enforce our policies, or protect our rights and customers.


4. Security of Your Data

We implement reasonable technical and organizational measures to protect your information, including:

  • SSL encryption for secure transactions
  • Restricted access to personal data
  • Regular monitoring for vulnerabilities and breaches

While we work hard to safeguard your information, no online platform is completely secure. We encourage you to use strong passwords and keep your login details private.


5. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If we discover that a child under 13 has provided data, we will delete it promptly.


6. Your Rights & Choices

Access and Correction

You may request access to or correction of your personal information at any time.

Marketing Preferences

You can unsubscribe from promotional emails using the link provided at the bottom of any marketing email or by contacting us directly.

Cookies

You may control, disable, or delete cookies through your browser settings.
Please note: disabling cookies may affect website functionality.


7. Updates to This Policy

We may update this Privacy Policy to reflect changes in laws, technology, or business practices.
When updates occur, the revised version will be posted on this page with the updated date.
Continued use of our website means you agree to the latest version of the policy.


8. Contact Us

If you have questions or concerns about this Privacy Policy or your data:

Email: support@hdofindy.store
Phone: (+1) 859-456-6859
Address: 401 W Main St, Lexington, KY, 40507, United States
Working Hours: Monday – Friday, 10:00 AM – 5:00 PM (EST)


At Hdofindy, we remain dedicated to protecting your personal information and providing a secure, trustworthy shopping experience.